HEAR FROM OUR CUSTOMERS!

“Prompt and professional.”

J.H.

“I've been using mountain air and heating for seven years and have never once been disappointed. Fantastic company, with professional techs. I have and will continue to recommend to everyone having hvac issues.”

Hadyn C.

“Extremely personable and helpful. Even very busy. They try to help if possible. Specific recognition to Kelsey and Tracy who are some of the best.”

Amy S.

“The good folk at Mountain Air & Heating are the best in the business. They work hard for their customers, because they know service is everything. Whether out in the field, or over the phone, you will appreciate their knowledge and responsiveness.”

Laurie M.

“Kelsey was very nice from the start. Explained everything and answered my questions, great ambassador for the company. Then, I cancelled with the first company I scheduled with because person on the phone was not customer service oriented, which made me call Mountain Air & Heating. George, the M.A & H tech, called on his way, was on time, listened to my concerns and diagnosed the problem within 15 minutes. He took initiative to check the system, made additional changes and resets to make my system meet my needs. I'm very impressed with the professionalism and level of service they provided. Bonus, they have a tech working on Saturday to best serve our community. ☆☆☆☆☆”

Chris C.

“I had a really great experience with Mountain Air & Heating. Let me say first of all, I called around several different companies for a quote for a new air conditioning unit. After sharing with different companies my need for a new a/c unit (mine went out during a heatwave) other companies decided to take advantage of me during this time. Price quotes were doubled and another a/c company that I called said well your lucky I am not going to take advantage of you since your a woman looking to get a new air conditioner. I thought wow, so this is where we are during this heat crisis? One other company said that they file the warranty after the install and that most companies don't do for you- which I found out was not true. Sales pitches during a heatwave don't work gentlemen. I called Mountain Air & Heating and Gregg came out the next day to look at my a/c. Gregg is a very genuine person. No hard sell, no taking advantage of. After a thorough inspection, he gave me several options to chose from and he left. No hard sell during a heatwave. No games. It was my choice to consider the options or not. I chose Mountain Air & Heating based on their timeliness, Gregg's approach to let honesty lead as well as a fair price. Gregg showed up on time with a crew and installed a new Trane for us in one day. Mountain Air & Heating will continue to have our future business. Gregg, we want to thank you for doing a wonderful job and being honestly just a good guy and a truly good person. Have a great summer. Thank you for making ours so much cooler!”

Georgia Peach

“I first used Mountain Air about 11 years. My husband and I had recently purchased a house with baseboard heat and wanted central heat and air installed. The install crew leader, Casey, worked hard with his crew but didn't have time to get all of the ducts in and hooked up in one day. It was going to be cold that night so Casey offered to round up some space heaters so we could stay warm. I was impressed by that offer. We have used them many times since then on rentals and other primary residences we have purchased. I have met Kelsey who runs the office, David the repair technician, George who does repairs but is also their number one trouble shooter, Casey who does new installs is still there, and the owner, Gregg. All of the people named here are awesome, do an excellent job, and have gone above and beyond for us and our tenants many times. (And the installers whose names I don't remember are all polite and awesome too!). Five stars all around.”

Susan H.

“We had our entire HVAC system replaced by Mountain Air and Heating.

We made significant changes from what we had previously. The process was made much easier by their expertise and patience. The installation was done in one day by a very competent and helpful team. My wife and I couldn’t be more pleased by the work done, and look forward to their servicing everything in the years to come. We’re highly recommending them to all our friends and also our homeowners association.”

Cliff G.

“Had Gregg come out and give us a price told him we would need in about a month. They did not hound us for business during the waiting period. When we were ready for the Goodman unit to be put in I called Gregg back and they had it put in within a week. Thank you Gregg and crew we love the new unit and thank you for not leaving a mess behind to be cleaned up. We got four different quotes and glad we went with Mountain Air & Heating”

Oralee S.

“I am a Historic Preservation Architect and I am delighted that used Mountain Air and Heating for installing a new HVAC system in my home. I have nothing, but positive things to say about their work and the Trane Heat Pump system that they installed.”

Richard T.

“Spoke with Gregg from Mountain air, he came out and reviewed our system and within an hour I had a proposal. The costs? Lower than the other three bids. The Service? Top notch. Greg and his team came out and by the end of the day I had cold air and a nice neat job. My experience was great. Highly recommended.”

Terry & Robin from Sautee, GA

“Extremely trustworthy ownership. If you want something done right the first time this is the place to go. I recommend them to everyone I know.”

Jeffrey M.

“I have used Mountain Air and Heating twice now. The first time, my heat went down in January. My daughter was visiting me with my 5 month old granddaughter and it got cold quick. I called the company that installed the unit and they couldn’t come out until the next day. I called Mountain Air and heating and told them my problem. I spoke with Kelsey Collins and she was compassionate and understanding! She had David to me within an hour! He cleaned the sensor and we had heat! He instructed me it might need to be replaced at a later time since my unit is 12 years old, so they would need to order the part. He was honest and they didn’t over charge me for an emergency visit. It’s now April and even though it wasn’t all that cold, the unit started doing the same thing. I called them and ordered the part. They even remembered me. They had the part and installed it in 2 days! Thank you Kelsey and David for your kindness and professionalism! I am so glad I found you and will be your customer forever! You’re the BEST! I highly recommend them.

We cannot recommend this company enough!! So thankful for their prompt, courteous, professional, expert service! Ethical, honest, and fair with quality products and service.”

Veronica C.